Privacy Policy

Privacy Policy

Introduction

Welcome to https://quad-biking-dubai-silicon-oasis.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains how Quad Biking Dubai Silicon Oasis, also known as ‘the Company’ or ‘we’, collects, uses, and safeguards information from our users, in accordance with various international privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://quad-biking-dubai-silicon-oasis.terratrek.net
  • Any mobile applications or software developed by us
  • Online services and products offered through our platform
  • Interactions between users and our representatives via emails, calls, or texts (SMS)

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

Your interactions with us may involve several data processing activities, including:

  1. Account Creation: When you sign up as an authorized user, we collect account-related information such as your name, contact details, and login credentials.
  2. Payment Transactions: We process payment information when you make purchases or subscribe to our services. This includes cardholder data and billing addresses.
  3. Financial Data: For some transactions, we may collect financial records for auditing and fraud prevention purposes.
  4. Purchase History: Details of your purchases, including products/services acquired and their quantities, are stored for record-keeping and analytics.
  5. Device Identifiers: Our systems may log mobile device identifiers (e.g., IP addresses, unique device IDs) to facilitate service delivery and improve user experience.
  6. Location Data: With your consent, we may access your location data to provide personalized content or services.
  7. Feedback and Reviews: We collect feedback, comments, and reviews you submit on our platform to enhance our services.
  8. Social Media Interaction: If you choose to connect your social media accounts, we may gather information from those platforms (social media profiles, public posts, etc.).
  9. Product Interactions: Data about products viewed, searched for, or added to a cart is tracked to personalize recommendations and advertisements.

Personal Data Collection

We collect personal data through various methods:

  • Direct Input: You provide us with personal information when you fill out forms, create an account, or make a purchase.
  • Automatic Collection: Our systems automatically log data during your interactions with our website, applications, and services.
  • Third-Party Sources: We may receive personal data from trusted third parties who assist in providing our services, subject to their privacy agreements.

Cookies

We use cookies (small text files) for several purposes:

  1. Strictly Necessary: These cookies enable core features like login and access to secure areas of our site.
  2. Preference: They remember your preferences, such as language settings or display options.
  3. Analytics: Analytics cookies help us understand how users interact with our website, providing insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize your personal data.

Security Measures

Quad Biking Dubai Silicon Oasis implements robust security measures to protect your personal data:

  • Data Encryption: We use encryption protocols to secure data during transmission and at rest.
  • Secure Processing: Our payment processors adhere to industry standards (e.g., PCI DSS) to safeguard financial information.
  • Third-Party Agreements: We engage secure third-party service providers who agree to maintain strict confidentiality and security standards.

Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have collected such information by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and receive a copy of this information.
  • Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data.
  • Restriction: You can ask for restrictions on the processing of your data under specific circumstances.
  • Data Portability: You have the option to receive your personal data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for direct marketing or similar purposes.
  • Non-Discrimination: You are entitled to take legal action if you believe your rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, concerns, or requests regarding privacy, data protection, or this Policy, please contact us: